What to Expect from Karen

You can expect appointments to start on time.
You can expect a complete level of respect and genuineness for who you are as a person and for the concerns/issues you bring to sessions.
You can expect full confidentiality.  There are some exceptions to this which will be discussed during the first appointment.
You can expect to receive support with respect to accessing other community resources as needed or if required.
You can expect a very private, warm and welcoming office environment.

What to Expect re Fees

My fees are variable and will be discussed prior to any session.  The length of sessions are also variable depending on the type of work we are doing but this will be discussed with you prior to each session.
These fees are not covered by OHIP as coverage generally extends to medical professionals only (i.e. doctors or psychiatrists).
Some benefit plans provide coverage for counselling services.  Please check this prior to the session to ensure they will cover a Master of Social Work as some plans will only provide funds for psychiatrists or psychologists. 
Fees are expected to be paid at the end of each session.  I accept cash, cheques, Mastercard or VISA, Medavie/Blue Cross.

Cancellation Policy

If you are unable to attend a scheduled session, please notify Karen Searle, at least 24 hours in advance by calling 705-875-7442 or emailing her at counsellingcanhelp@gmail.com.

If you miss or cancel an appointment without proper notification you will be charged 50% of the full session fee for the first missed appointment and the full session fee for any future missed appointments without proper notification, along with any legal or other fees Karen may accumulate while trying to recover this charge.  It will also be your responsibility to reschedule missed appointments.  Finally, any fees charged to Karen Searle arising from NSF cheques will be charged back to you and are payable, along with any outstanding session fees, prior to additional sessions being scheduled. 
If you need to contact Karen outside of our scheduled sessions, please call 705-875-7442 or email her at counsellingcanhelp@gmail.com. 
If you are in a crisis and require immediate support please call 911 or attend at emergency at the hospital. You can also contact the Four Counties Crisis Line at (705) 745-6484 or (866) 995-9933.

Karen Searle, M.S.W., R.S.W.
544 George Street North, Peterborough, Ontario
K9H 3S2 ~ 705-875-7442


Photo ~ Great Blue Heron, Ontario